How do I return an item?

We want you to be happy with your Civilized Wildlife purchase, so we will accept returns on NEW, UNWORN, UNUSED and UNWASHED items within 14 days of purchase. We will either refund your purchase price or issue a store credit. After 14 days, we reserve the right to deny the return. Return shipping is the responsibility of the customer. In the event of an exchange, the customer is also responsible for additional shipping charges. We will do our best to exchange NEW, UNWORN, UNUSED and UNWASHED items for a different size, but can not promise desired size will be available at time of exchange. *PLEASE NOTE: returns are NOT accepted on swimwear, undergarments, jewelry, vintage clothing or custom orders. Please email us at returns@civilizedwildlife.com to initiate the return process. Thank you!